How to Contact Monzo Bank: Phone Number, Email Address and Live Chat

Need to contact Monzo Bank?

Don’t make the mistake of handing information over to an impersonator: Here are the Monzo Bank phone number, email address and live chat details.

Monzo Bank Live Chat

Once you’ve logged into your account, you can find the “Help” button on the bottom of the screen. This will give you access to a range of frequently asked questions and articles that may answer your query. If you can’t find the answer to your question, you can select the “Chat with us” button, and you will be connected to a customer support agent who will assist you.

Monzo Bank Email Address

You can also contact Monzo via email. To do this, you can email with your query. It’s worth noting that this method of contact may take longer to receive a response, and you should only use it for non-urgent issues.

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If you prefer to speak to a Monzo customer service agent over the phone, you can call them on 0800 802 1281. This number is free to call, and their customer service team is available 24/7.

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If you need to send Monzo any documents or letters, and email won’t suffice, you can ship them to their registered office at Monzo Bank Limited, Broadwalk House, 5 Appold Street, London, EC2A 2AG, United Kingdom.

Contact Monzo on Twitter

Monzo has a dedicated Twitter account (@monzo) where you can reach out to them with any questions or concerns you may have. It’s monitored 24/7, so you can expect a prompt response.

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